Refund policy

Jewelry, intimates, swim, hats, sunglasses and sale items are all considered final sale both in-store and online. We are not able to offer store credit, exchange, or refund on any of these items, so please keep this in mind before purchasing.

In-Store Policy

 We will happily accept returns or exchanges for any other unworn products with tags within 5 days for store credit. Due to the seasonal nature of our business business, we can only accept returns or exchanges in the months of May - August. All sales are final starting September 1st, through April 30th. We have the right to refuse any exchange or return if we suspect misuse or wear. 

Online Policy

Due to the seasonal nature of our business, we offer returns for store credit on eligible products purchased online, only in the months of May - August. This does not include Jewelry, Intimates, Swim, Hats, Sunglasses, & Sale items as they are final sale. All sales are final starting September 1st, through April 30th. The return also needs to reach us back within 10 days of its delivery date to you.  We reserve the right to refuse returns if an item appears damaged, worn, or used. Please follow the below procedure to process your return:

A. Confirm your item(s) are eligible for return (see below)

B. Fill out our return form under "Returns" on our menu and await approval on return

C. Upon approval, you may ship your product back to us at the below address. Customers are responsible for the costs of return shipments. You may use any carrier that suits you, however we advise that due to our island location you use UPS or FedEx and obtain tracking information.

DAWN Nantucket

Attn: Returns

2 Harbor Square

Nantucket, MA

02554