FAQ

What is your return policy?
In Store:
Jewelry, Intimates, Swim, Hats, Sunglasses, & Sale items are all final sale. We will happily accept returns or exchanges for any other unworn products with tags within 7 days for store credit. We have the right to refuse any exchange or return if we suspect misuse or wear. 

Online:
We will accept any unworn items with tags for exchange or store credit. Please ship to the following address:

DAWN
Attn: Returns
2 Harbor Square
Nantucket, MA 02554

Your items must arrive at the store within 14 days of delivery to your address. You are responsible for shipping. Store credit will not include cost of shipping. Please fill out our return form on our site to complete your return.

When will I receive my goods?
Packages can be sent UPS ground for $15 within 3 to 5 days or UPS 3 day shipping for $30.

Do you expedite shipping?
Yes, we can. Please call the shop at 508-901-5406 to get your custom expedited shipping quote. 

Can you track your order?
Yes, your UPS tracking number will be sent to your phone or email depending on which option you select at checkout. We are not responsible for parcels that have gone missing in transit or upon delivery. Please contact UPS.

Do you ship internationally?
No, unfortunately we do not ship internationally.

What items are considered final sale?
Jewelry, Intimates, Swim, Hats, Sunglasses, & Sale items are all considered final sale.